Refund policy
Return & Refund Policy – FaiqaMall
At FaiqaMall, customer satisfaction is our top priority. If you are not fully satisfied with your purchase, we are here to help.
Returns
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You can request a return within 7 days of receiving your order.
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The item must be unused, in original packaging, and in the same condition as delivered.
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Items damaged due to misuse or wear will not be accepted.
Non-Returnable Items
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Personal care items (used/opened)
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Hygiene products
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Clearance/discounted items (if mentioned)
Refunds
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Once we receive and inspect your returned item, we will notify you.
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Approved refunds will be processed within 5–7 working days.
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Refund will be issued via bank transfer / EasyPaisa / JazzCash.
Late or Missing Refunds
If you haven’t received your refund yet, please contact us at:
📧 officialfaiqamall@gmail.com
Exchange
We only replace items if they are defective or damaged.
Shipping for Returns
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Customer will bear return shipping cost unless item is faulty.
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Shipping charges are non-refundable.
Contact Us
For return requests:
📧 officialfaiqamall@gmail.com
Phone # 92 3197955115